SmileHome Inc. received a short-stay user satisfaction overall rating of 8.8 and has been commended by Booking.com.
The award is based on reviews written by users of Booking.com, and is given to the 1,1147,334 worldwide partners
who have contributed to the wonderful memories of travelers.
Award conditions (as of December 1st, 2020)
The conditions to qualify are that the average user review score is between 8 to 10 (please refer to the below sources regarding how the scores are calculated),
and that Booking.com users have posted 3 or more reviews.
Sources
・Over 1 million partner facilities receive the Traveller Review Awards 2021 from Booking.com (Japanese)
・Traveller Review Awards 2021：Details of each awards and FAQs (Japanese)